Skip to main content

Terms of Service

Effective: 18 September 2026

1. Acceptance of Terms

These Terms govern use of ReMarkAble AI, a service provided by Social Media for Schools Ltd (company number 12499067), trading as ReMarkAble AI. By creating an account or using the Service, you agree to these Terms. If you use the Service for an organisation, you confirm that you are authorised to bind it.

2. Description of Service

ReMarkAble AI provides AI-powered assessment feedback and marking services for educational institutions, teachers, and students. The Service includes access to our web platform, AI assessment tools, and related features.

3. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

A child must use the Service only with the involvement of a parent, carer or authorised education setting as applicable. A person creating or administering a school account confirms that they have authority to do so and will manage access in accordance with the setting's policies.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Upload or transmit any content that infringes intellectual property rights
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Resell, sublicense or commercially exploit the Service except under an agreed school or business plan
  • Share your account credentials with others

5. Intellectual Property

The Service and its original content, features, and functionality are owned by or licensed to Social Media for Schools Ltd and are protected by applicable intellectual-property law. You or the relevant rights holder retain ownership of submitted work and grant us a limited, non-exclusive licence to host, copy, analyse and display it only as needed to provide, secure and support the Service, comply with law and follow the applicable school controller's documented instructions. We do not use pupil work to train public or third-party foundation models.

6. Payment and Billing

For paid subscriptions:

  • Payments are processed through our secure payment provider (Stripe)
  • Subscription fees are charged on a recurring basis
  • You authorize us to charge your payment method for all fees incurred
  • Fees are non-refundable except where the applicable plan, contract or law provides otherwise
  • We reserve the right to change pricing with 30 days' notice

7. Data and Privacy

Personal information is handled as described in our Privacy Policy. Use of the Service does not amount to blanket consent to every form of processing; each activity must have an appropriate lawful basis. School accounts are also governed by the School Data Processing Agreement accepted by an authorised school representative.

8. AI-Generated Content

The feedback and assessments provided by our AI system are intended as educational tools and should not be considered as definitive or final assessments. Teachers and educators should review AI-generated feedback before sharing with students. We do not guarantee the accuracy or completeness of AI-generated content.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or rights that cannot be excluded. Subject to those limits, neither party is liable for indirect or consequential loss that was not reasonably foreseeable when the agreement was made. Liability for a school or business customer is otherwise governed by its service agreement.

10. Termination

We may restrict or suspend access where reasonably necessary for security, safeguarding, legal compliance, non-payment or material breach. We will give notice where reasonably practicable unless doing so would increase risk or conflict with law. You may close an individual account through account settings. School customers may terminate under their service agreement; return and deletion of school data follows the School Data Processing Agreement.

11. Changes to Terms

We may update these Terms to reflect service or legal changes. We will provide at least 30 days' notice of a material adverse change where reasonably practicable. A change requiring fresh consent or agreement will not be treated as accepted merely because a person continues browsing the site.

12. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, but this does not deprive a consumer of any mandatory right to bring proceedings in another part of the United Kingdom or under applicable consumer law.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Social Media for Schools Ltd, trading as ReMarkAble AI

Company number: 12499067

Email: support@remarkableai.co.uk

Website: remarkableai.co.uk